What to Expect

Don Valley Animal Hospital services – delivered with courtesy and respect!

As a new client at the Don Valley Animal Hospital, you can expect our full attention to your pets’ needs.

When you arrive for your appointment you will be greeted warmly, and shown into our examination room where one of our veterinarians will obtain a full history, asking appropriate questions and proceeding on with a complete and comprehensive examination of your furry friend. After completion Dr. Andre or Dr.Chen will be able to recommend and develop an appropriate treatment plan, including suitable diagnostic testing if needed.

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.

Our veterinary technician will  come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.

Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected case will create delays. We will ensure these are minimized as much as possible.

We look forward to meeting your two and four legged family members!

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